Rack Attack Reviews - Read 4,555 Genuine Customer Reviews | www.rackattack.com (2024)

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633

“Great support figuring out what the options were to reuse parts from my old rack on my new vehicle.”

“Very fast shipping from Rack Attack Ottawa. Didn't have any problems, everything was there ready to install.”

“Ordered a Thule Wingbar Evo kit for my car. All items shipped the day after I placed my order, and everything fit my vehicle. Overall was a fast and easy process.”

“Great service. Thanks”

“Perfect product”

“Ordered roof racks and kayak racks and was appreciative of the fact that the company site allows you to put in your vehicle make and model to ensure that choices are compatible. As well as the fact that I received an e-mail stating that the parts would be checked to ensure compatibility before the order is shipped. Order arrived promptly. The kayak box was open upon arrival and according to the parts list parts were missing. Customer service was friendly and seemed helpful. I was assured that the parts could be sent. 7 weeks later, some back and forths, patience wore out & returned item. Upon purchasing the same rack elsewhere I discovered that washers only appear on the supply list, not in the mounting direction and that the roof rack and kayak bars are not compatible. Lesson learned ... being courteous and patient can come back on you.Definitely would not be ording from Rack Attack again. There needs to be some trust in the people/companies that I deal with.”

“Responsive and honored a labor day sale after purchase”

“Product was as described. Delivery was quick. Descriptions were helpful.”

“Ordered on Saturday night. I kid you not, I was installing on Wednesday. So yeah, shipping was fast and I opted for the free version. I had concerns about the fitment listed on there website as Thule suggest 50" bars. I had been borrowing a rack from my wife's car (also Thule) and noted the bars were 53 inches. They assured me to stick with the recommended size and they were correct. Thule could use a new tape measure! The 50" bars are indeed 53". I got the Evo wing bars and they are stout! Great product and great service! Thanks!!!!”

“Great service with knowledgeable staff”

“Excellent customer service. I am happy I could look at the product at the store before I committed to buy. Excellent choices in store.”

“Received item in good shape, just happen test it out to date.”

“Exceptional fast service!”

“They have everything. They are prompt.”

“Easy to use site, quick shipping. Item was in stock when they said it was in stock. No problems!”

“Rack attack came through incredibly . I ordered the wrong size. They quickly corrected the mistake with the shipping label and the right size within one day. No one can be north Boston rack attack. There the best.”

“Customer service promptly resolved payment concern. Merchandise was shipped immediately. Great overall service experience.”

“Rack attack in north Boston is the best I ordered the wrong size. They were very prompt and helpful in the exchange. They sent me the return label very properly. Any questions I had were answered in a very non-technical easy to understand and I have the off grid on my vehicle it was easy to put together. It’s a phenomenal piece of equipment and I am very happy and I will, definitely praise rack attack of North Boston”

“Thank You!!”

“Great experience and fast shipping.”